Last updated October 17, 2023

Privacy Policy

This privacy notice for FaithIn (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
  • Download and use our mobile application (FaithIn), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at thefaithinapp@gmail.com.

Summary of key points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more in Section 1.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Learn more in Section 2.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more in Section 4.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more in Section 7.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more in Section 8.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at thefaithinapp@gmail.com. We will consider and act upon any request in accordance with applicable data protection laws.

Table of contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on to process your personal information?
  4. When and with whom do we share your personal information?
  5. How do we handle your social logins?
  6. How long do we keep your information?
  7. How do we keep your information safe?
  8. What are your privacy rights?
  9. Controls for Do-Not-Track features
  10. Do United States residents have specific privacy rights?
  11. Do other regions have specific privacy rights?
  12. Do we make updates to this notice?
  13. How can you contact us about this notice?
  14. How can you review, update, or delete the data we collect from you?

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Usernames

    • Sensitive information. We do not process sensitive information.

    Social media login data. We may provide you with the option to register with us using your existing social media account details, like your Google, Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called “How do we handle your social logins?” below.

    Application data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

    Push notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.
    This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
  • Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, recorded in log files. This may include your IP address, device information, browser type and settings, activity in the Services (date/time stamps, pages and files viewed, searches, and other actions), and device event information (system activity, error reports, hardware settings).
  • Device data. Information about the computer, phone, tablet, or other device you use to access the Services, such as IP address, device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

    • 2. How do we process your information?

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
    • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

    3. What legal bases do we rely on to process your information?

    If you are located in the EU or UK, this section applies to you.

    The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:
  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

    • If you are located in Canada, this section applies to you.

    We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
    In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
    If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
    For investigations and fraud detection and prevention
    For business transactions provided certain conditions are met
    If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
    For identifying injured, ill, or deceased persons and communicating with next of kin
    If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
    If it is reasonable to expect collection and use with consent would compromise the availability or accuracy of the information, and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
    If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
    If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
    If the collection is solely for journalistic, artistic, or literary purposes
    If the information is publicly available and is specified by the regulations

    4. When and with whom do we share your personal information?

    We may need to share your personal information in the following situations:

    • Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    5. How do we handle your social logins?

    Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

    We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

    6. How long do we keep your information?

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    7. How do we keep your information safe?

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

    8. What are your privacy rights?

    In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details in Section 13.
    We will consider and act upon any request in accordance with applicable data protection laws.
    If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

    Withdrawing your consent. If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time by contacting us using the details in Section 13. However, this will not affect the lawfulness of the processing before its withdrawal, nor will it affect processing conducted in reliance on lawful grounds other than consent.

    Account information

    If you would at any time like to review or change the information in your account or terminate your account, you can:
  • Log in to your account settings and update your user account
  • Contact us using the contact information provided
    • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

    If you have questions or comments about your privacy rights, you may email us at thefaithinapp@gmail.com.

    9. Controls for Do-Not-Track features

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

    10. Do United States residents have specific privacy rights?

    What categories of personal information do we collect? We have collected the following categories of personal information in the past twelve (12) months:

    A. Identifiers
    Contact details, real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name.
    Collected: No
    B. Personal information as defined in the California Customer Records statute
    Name, contact information, education, employment, employment history, and financial information.
    Collected: No
    C. Protected classification characteristics under state or federal law
    Gender and date of birth.
    Collected: Yes
    D. Commercial information
    Transaction information, purchase history, financial details, and payment information.
    Collected: No
    E. Biometric information
    Fingerprints and voiceprints.
    Collected: No
    F. Internet or other similar network activity
    Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
    Collected: No
    G. Geolocation data
    Device location.
    Collected: No
    H. Audio, electronic, visual, thermal, olfactory, or similar information
    Images and audio, video or call recordings created in connection with our business activities.
    Collected: No
    I. Professional or employment-related information
    Business contact details to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us.
    Collected: No
    J. Education information
    Student records and directory information.
    Collected: No
    K. Inferences drawn from collected personal information
    Inferences drawn from any of the collected personal information listed above to create a profile or summary about an individual's preferences and characteristics.
    Collected: No
    L. Sensitive personal information
    Collected: No
    We will use and retain the collected personal information as needed to provide the Services or for:
  • Category B — As long as the user has an account with us
  • Category C — As long as the user has an account with us
    • We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: receiving help through our customer support channels; participation in customer surveys or contests; and facilitation in the delivery of our Services and to respond to your inquiries.

    Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. We may use your personal information for our own business purposes, such as undertaking internal research for technological development and demonstration; this is not considered “selling” of your personal information. We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

    California residents

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided in Section 13.
    If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal, please contact us and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups).

    CCPA privacy notice

    This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below. A “resident” is defined as (1) every individual who is in the State of California for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the State of California who is outside the State for a temporary or transitory purpose. All other individuals are “non-residents.”

    Right to request deletion of the data — Request to delete. You can ask for the deletion of your personal information, subject to certain exceptions provided by law.

    Right to be informed — Request to know. Depending on the circumstances, you have a right to know whether we collect and use your personal information, the categories of personal information we collect, the purposes for which it is used, whether we sell or share it to third parties, the categories sold/shared/disclosed for a business purpose, the categories of third parties involved, the business or commercial purpose for collecting, selling, or sharing it, and the specific pieces of personal information we collected about you.

    Right to non-discrimination for the exercise of a consumer’s privacy rights. We will not discriminate against you if you exercise your privacy rights.

    Right to limit use and disclosure of sensitive personal information. We do not process consumers’ sensitive personal information.

    Verification process. Upon receiving your request, we will need to verify your identity by matching the information you provide with what we already have on file, or by contacting you through a previously provided communication method. We will only use information provided in your request for verification purposes, and will delete any additionally requested verification information once we finish verifying you.

    Other privacy rights. You may object to the processing of your personal information; request correction of inaccurate or outdated data, or ask us to restrict processing; designate an authorized agent to make a CCPA request on your behalf (we may require proof of authorization); and request to opt out of future selling or sharing of your personal information, which we will act on within fifteen (15) days of the request.

    To exercise these rights, contact us at thefaithinapp@gmail.com or visit faithinapp.com/contact-us. If you have a complaint about how we handle your data, we would like to hear from you.

    Colorado residents

    Under the Colorado Privacy Act (CPA), you have the right to be informed whether we are processing your personal data, to access it, to correct inaccuracies, to request deletion, to obtain a copy of data you previously shared with us, and to opt out of processing used for targeted advertising, sale of personal data, or profiling. Submit requests to thefaithinapp@gmail.com or faithinapp.com/contact-us. If we decline your request and you wish to appeal, email us; we will respond in writing within forty-five (45) days.

    Connecticut residents

    Under the Connecticut Data Privacy Act (CTDPA), the same set of rights applies as above. Submit requests to thefaithinapp@gmail.com or faithinapp.com/contact-us. If we decline your request and you wish to appeal, email us; we will respond in writing within sixty (60) days.

    Utah residents

    Under the Utah Consumer Privacy Act (UCPA), you have the right to be informed whether we are processing your personal data, to access it, to request deletion, to obtain a copy of data you previously shared with us, and to opt out of processing used for targeted advertising or sale of personal data. Submit requests to thefaithinapp@gmail.com or faithinapp.com/contact-us.

    Virginia residents

    Under the Virginia Consumer Data Protection Act (VCDPA), a “consumer” is a natural Virginia resident acting only in an individual or household context (not a commercial or employment context). “Personal data” is any information linked or reasonably linkable to an identified or identifiable natural person, excluding de-identified or publicly available information. “Sale of personal data” means exchanging personal data for monetary consideration.

    If this applies to you, you have the right to be informed whether we are processing your personal data, to access it, to correct inaccuracies, to request deletion, to obtain a copy of data you previously shared with us, and to opt out of processing used for targeted advertising, sale of personal data, or profiling. Contact us at thefaithinapp@gmail.com or faithinapp.com/contact-us. If using an authorized agent, we may require proof of authorization.

    Verification process. We may request additional information reasonably necessary to verify you or your authorized agent. We will respond without undue delay, and in all cases within forty-five (45) days of receipt, with one possible forty-five (45) day extension if needed (we will notify you of the reason within the initial period).

    Right to appeal. If we decline to act on your request, we will explain why. You may appeal by emailing us; we will respond in writing within sixty (60) days. If your appeal is denied, you may contact the Attorney General to submit a complaint.

    11. Do other regions have specific privacy rights?

    Australia and New Zealand

    We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. This privacy notice satisfies the notice requirements defined in both Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
    If you do not wish to provide the personal information necessary to fulfil the applicable purpose, it may affect our ability to offer you the products or services you want, respond to or help with your requests, manage your account with us, and confirm your identity and protect your account.
    At any time, you have the right to request access to or correction of your personal information by contacting us (Section 13/14). If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner or the Office of New Zealand’s Privacy Commissioner, as applicable.

    Republic of South Africa

    At any time, you have the right to request access to or correction of your personal information by contacting us (Section 14). If you are unsatisfied with how we address a complaint regarding our processing of personal information, you can contact the Information Regulator (South Africa): general enquiries at enquiries@inforegulator.org.za, or complaints (complete POPIA/PAIA form 5) at PAIAComplaints@inforegulator.org.za and POPIAComplaints@inforegulator.org.za.

    12. Do we make updates to this notice?

    We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

    13. How can you contact us about this notice?

    If you have questions or comments about this notice, you may email us at thefaithinapp@gmail.com or contact us by post at:

    FaithIn
    201C/6, D-21 Corporate Park, Dwarka,
    New Delhi, India (110077)

    14. How can you review, update, or delete the data we collect from you?

    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at thefaithinapp@gmail.com.

    FaithIn

    A digital sanctuary for your spiritual journey. Recording experiences and sharing prayers for mental peace.

    201C/6, D-21 Corporate Park, Dwarka, New Delhi
    thefaithinapp@gmail.com
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